Efficient handling of all claims with in-house claims adjusters and dedicated teams for each class of business

Teams able to handle each aspect of a claim:
- casualty assessment
- issuance of guarantee
- adjustment
- recovery against third parties : out of court and legal actions

Services

Direct assessment and adjustment of claims without involvement of third parties

Open dialogue with the client / broker explaining our procedures and positions

Additional services when AXA acts as a claims leader in Marine business: letter of guarantee if necessary, salvage remuneration...

Strengths

Worldwide experience in claims handling both in Marine & Aviation

Multilingual team

Dedicated claims handler for each client

Worldwide network of correspondents, experts and lawyers

Availability 24/24 - 7/7 reachable via dedicated call center