AXA Corporate Solutions’ revenues are 100% brokers based
The local and international broker relations are one of the essential pillars of AXA Corporate Solutions strategy based on proximity, reliability and mutual confidence. Therefore AXA Corporate Solutions focuses on regular meetings with brokers in order to follow their current issues, needs and further developments.
Four types of approaches for European brokers exist : international, national with network, domestic, specialty lines brokers.
Moreover the development of relationships is built at all levels, from governance to administration :
- Lines of business
- Account / client management
- Claims management
- Administration and Policy Quality Management
Dedicated Brokers relationship managers
The business relationship with the main brokers is facilitated by specifically designated Brokers relationship managers in France, the UK and Germany.
Their mission is to have an overall view of the relationship with the concerned broker, in all lines of business in a given country, and to follow-up the action plans established by common agreement.
This activity is coordinated by the Regional Commercial Managers in the AXA Corporate Solutions branches.